Our Process
Find Out How Our Process Can Help You
Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it's being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or working with our team to plan, engineer, and construct your smart home solution, we take pride in providing the best service possible. From start to finish, you can expect nothing but an exceptional experience from all of us at HTS every time.
Clients
Consultation
We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit us to setup your in-home consultation. We will work with you to come up with a date and time that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.
System Design & Engineering
During system design & engineering, our team is working from construction plans and your approved scope of work to complete a comprehensive design within budget. Along with a full set of design documentation, we are typically collaborating with your builder, designer, and other trades to ensure our work is well thought out and captures any changes as they arise. Through our process, you can feel confident that we’re creating a custom solution that will give you the best experience possible.
Project Management
Once we’ve determined a scope of work and created the design documentation that will support the installation, our project management team will coordinate with your build team and various trades working in your home or business to understand everyone's needs. They'll communicate with our internal teams and vendor partners to facilitate the completion of our work on time and on budget. At HTS, we understand the importance of delivering on schedule.
Programming
Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.
Installation
An integral part of our commitment to deliver best in class systems for the modern smart home is the diligence and honed skills of our highly trained technical team. With years of education, installation experience, and troubleshooting we are able to implement complex systems in the home that operate easily, efficiently, and are consistently creating raving fans out of clients and design-build partners.
Service and Support
With technology changing so rapidly, it’s important to choose a provider that can not only help you with effectively identifying your needs today, but a provider that will also be there to offer exceptional service and support for the life of your purchase. Our team values your business and will be here to help answer any questions that you have about your new system or to recommend upgrades as technology changes to your existing setup. Count on us to be your technology experts!
Partners
Builders
Not long ago, smart homes were considered a luxury reserved for a select few. Today, they’ve become an expectation. Modern homebuyers look for integrated technology, such as automation, audio/video, and seamless control systems, that support their connected lifestyles.
By partnering with HTS, you connect your clients with a team of experienced professionals dedicated to delivering innovative, refined technology solutions that elevate the entire home experience. With more than 65 years of combined expertise, HTS offers builders a dependable, knowledgeable partner you can trust.
Realtors
Today’s real estate professionals stay connected with their clients long after the closing table. As homeowners settle in, many are eager to enhance their spaces with technology that boosts efficiency, productivity, and everyday enjoyment.
By partnering with HTS, you can continue delivering value well beyond the sale. We help transform houses into fully connected homes with technology that’s intuitive, powerful, and effortless to use, helping you build lasting relationships and clients for life.
Interior Designers
Today’s homeowners expect more than just beauty and elegance... They want homes that are truly smart. As connected technology becomes a standard feature in luxury living, it’s essential to integrate a growing range of devices without compromising your design vision.
When you partner with HTS, you gain the expertise and tools to deliver solutions that are as intelligent as they are visually stunning. Our team specializes in seamlessly blending technology into the home’s architecture and aesthetic, creating an experience where innovation enhances the design without ever distracting from it.