Membership Benefits
Rapid Response 24/7
Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.
Prioritized Scheduling & After-Hours Appointments
When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It's the peace of mind that professional help is available when you need it.
Proactive System Monitoring
Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Exclusive Service Discounts
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.
How it Works
Friendly & Effective Remote Support
Simply call or email, and in as little as 10 minutes a member of our team will get to work on resolving your issue. Our specialists are trained to identify the problem and remotely solve many of the most common technology failures.
Fast & Reliable On-site Support
When an issue can’t be solved remotely, our memberships provide prioritized access to on-site support technicians. These technicians are briefed by the remote team and will have the knowledge they need to quickly and efficiently solve the issue.
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